Privacy Policy
Last updated: 24 April 2026
This Privacy Policy explains how campingspinnaker.com (“we”, “us”) processes personal data when you visit our website, interact with age and cookie controls, or contact us by email. We aim to align with UK GDPR and the Data Protection Act 2018, respect your choices, and keep explanations clear. This policy should be read together with our Cookie Policy, which lists storage technologies we may use on your device.
Who is responsible
The data controller responsible for personal data collected through this Site is the operator of campingspinnaker.com as identified in the site footer and on correspondence. For privacy enquiries, contact info@campingspinnaker.com. We will respond within a reasonable period and, where required, within statutory timeframes. If we appoint processors (such as hosting or email providers), they process data only on our instructions and under appropriate contractual safeguards.
What data we collect
Technical and usage data: Our servers and security tools may automatically log IP address, user agent string, approximate location derived from IP, referring URL, timestamps, HTTP status codes, bytes served, and pages viewed. We use this information to operate the Site, detect abuse, measure performance, and maintain audit trails. Communications: If you email us, we process your address, message body, attachments, and delivery metadata. Consent and preference signals: Where implemented, we record cookie choices and session-based age acknowledgements in storage controlled by your browser. We do not intentionally collect special category data through this Site; please do not send health or biometric information unless strictly necessary.
Purposes and legal bases
We process data on the following bases under UK GDPR where applicable: Legitimate interests—operating and securing the Site, understanding aggregated traffic, preventing fraud, defending legal claims, and improving content layout, balanced against your rights. Consent—where we rely on consent for non-essential cookies or marketing storage, you may withdraw consent at any time without affecting prior lawful processing. Contract —if we correspond with you to fulfil a request you initiated. Legal obligation—where we must retain records for regulatory, tax, or law-enforcement purposes.
Cookies and similar technologies
We may use cookies, local storage, and session storage to remember UI states such as age-gate acknowledgement for the current browser session and your cookie banner decision. Analytics or advertising tags may appear only if we implement them transparently and, where required, after consent. You can control cookies through your browser settings; blocking strictly necessary storage may cause repeated prompts or degraded functionality. See the Cookie Policy for categories, retention, and third-party involvement.
Sharing and international transfers
We do not sell your personal data. We may share limited information with infrastructure providers, security vendors, professional advisers, or authorities when required by law. Some processors may be located outside the UK; where data is transferred internationally, we rely on adequacy regulations, UK International Data Transfer Agreement clauses, or other approved mechanisms, supplemented by risk assessments where appropriate.
Retention
Server logs are retained for a rolling period sufficient for security investigations and capacity planning, then aggregated or deleted unless preservation is required. Email correspondence is kept as long as needed to complete your request and for a reasonable period afterwards to manage follow-ups and disputes. Cookie-related records follow the durations stated in the Cookie Policy.
Security
We implement administrative, technical, and organisational measures appropriate to the risk, including access controls, encryption in transit where supported, patching, monitoring, and least-privilege principles. No online service can be guaranteed 100 percent secure; you should protect your devices and use unique passwords elsewhere.
Your rights
Depending on circumstances, you may have rights to access, rectify, erase, restrict processing, object to processing based on legitimate interests, data portability (where processing is automated and based on consent or contract), and to withdraw consent. You may lodge a complaint with the Information Commissioner’s Office (ICO). To exercise rights, email info@campingspinnaker.com with enough detail for us to verify and locate data. We may need to retain certain records to meet legal obligations even if you request erasure.
Children
The Site is not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe a minor has provided data, contact us and we will take prompt steps to delete it where feasible.
Updates
We may update this policy to reflect legal, technical, or business changes. Material updates will be posted on this page with a revised date. Continued use after posting constitutes notice of the update where permitted by law.